Frequently Asked Questions

General

Why is there only a Maya 2018 build for Yeti 3.0?

The Maya API has been changing considerably over the last few releases, while we’re trying to offer an updated and modern toolset we could potentially spend all our time with multiple branches to support all the varying APIs.

For 3.0 we decided we’d like to tidy everything up and focus on the latest version of Maya and it’s API so we can look at adding features vs. just the house keeping.

Although we understand this might not be ideal for all customers we feel it’s the best way forward for most and the product.

How come Yeti isn’t available in the US?

Our official statement is:

“To avoid a potential ongoing and expensive legal dispute with Joe Alter respecting the scope of his patent, Peregrine and Alter have executed a settlement agreement in which Peregrine has agreed not to sell or license the Yeti plug-in to users located within the geographic boundaries of the United States until his patent expires.”

The decision to settle was difficult but necessary, as a small company we’d rather put our resources into improving our products than feeding a broken legal system.

Please feel free to contact us with any questions and/or concerns.

When will X be available in Yeti?

We think X is a fantastic idea, in fact all ideas A-Z are fantastic - but sometimes Y or even G will be higher priority for us, and X won’t be available for some time.

Our team is focused on making the product the best it can be - development takes time, effort and resourcs which can be limited and leads to certain requests (like X) missing in the next release, or potentially not there at all.

There is always a concise release schedule planned out months if not years in advance. If we receive a suggestion that we love and fits within the development tasks in the schedule we try our best to make sure it’s included in the next major or minor release, otherwise it’s added to a feature request pile which we’re continually evaluating along with our vision for the prodcut.

With that said, if the feature is on the schedule we won’t be able to promise it’s availablility until it’s been implemented - schedules change, and we don’t want to set false expectations.

Please keep those requests coming, we love to hear them.

Sales

We are still using Yeti 2.x in production and need more licenses, are we able to purchase those?

Any new license purchased will be for Yeti 3.0, but these are backwards compatible with previous versions including 2.x.

So if you purchase a 3.0 license you can use it in your 2.x based prodcution.

I have a Yeti 2.0 license and would like to upgrade to 3.0, how do I do that?

Yeti 3.0 is a major release which means a new license will needed and can be purchased via our online store - Studio (1x interactive and 5x render licenses) upgrades are USD$299 and Studio Render (5x render licenses) upgrades are USD$169.

Any new Yeti 2.0 licenses purchased after May 1st 2018 are eligible for a free upgrade, please contact our licensing team with your previous purchase details to receive your 3.0 licenses.

Do you offer and educational discount?

Yes, we offer a %65 dicsount on all Yeti Studio and Yeti Studio Render licenses for qualifying educational institutes, please reach out to our sales team for more information.

Can I receive an educational discount as an independent student?

We don’t offer discounts for individual students, though we’ve recently made a Yeti Indie license available at a reduced cost which we feel is affordable to most.

Licensing

What is the difference between a Studio and Indie license?

A Studio license is the same as the Yeti 2.0 licenses we offered, they are floating with 1x interactive and 5x render licenses and come with full support.

An Indie license is node locked to a single machine with 1x interactive and 1x render licenses and come with limited support.

Is the Indie license limited in any way?

No. The Indie licenses use the exact same distribution as the Studio licenses, any scenes created and edited with an Indie license can be used by a Studio license and vice versa. The only limitation is that the software can only be used on a single machine.

Additionally, there is a limit on the number of times you’ll be able to transfer the license - within reason.

Can the Indie license be used for commercial purposes?

Of course! There is not limitation on what the license can be used for.

Can you please explain Limited Support for the Indie licenses?

Our expectation is that reaching out the Yeti Central community should provide an Indie license holder with the support needed on a daily basis. We are happy to help with basic needs (we want to make sure you can install and run Yeti) and receive bug reports (especially those that cause Yeti to crash) via our support team but it may take a little more time for us to respond.

Can I use my Indie license on both my workstation and laptop?

The Indie license is node locked to a single machine and isn’t able to migrate between machines, so if you’ve purchased a license for your workstation you won’t be able to use it on a laptop. If you would like the license to float between machines we’d recommend purchasing a Studio license and use the laptop as the license server - this way you can also render on both machines.

Am I able to transfer my Studio license to another machine?

Yes, please fill out the Peregrine License Transfer Form and send it to our licensing team and we will send an updated license as soon as possible.

Am I able to transfer my Indie license to another machine?

There are a few more restrictions on the Indie license when it comes to transferring. As it’s node locked we are happy to transfer the license in the instance where the initial license was incorrectly issued, or if an old workstation has died and you need to upgrade but in general the rule is one license transfer per year.

If, for some reason, it ends up you need to transfer a license more than once we will have to charge a USD$100 transfer fee.

With that said, we’re extremely reasonable and happy to discuss if/when the time comes.

In any instance, as with Studio licenses you will need to complete the Peregrine License Transfer Form and send it to our licensing team and we will be in touch to discuss the situation.

Installation

Why is there no automated installer?

Although we understand that an automated installer would be convenient for some users, due to Yeti’s nature and how it integrates into various applications we feel that this would make more of a mess than be helpful.

If you’re having trouble installing Yeti please contact support@peregrinelabs.com and we’d be happy to help.

Rendering

When will Yeti support Renderman 22?

The plan was that we would be able to build Yeti 3.0.1 against Renderman 22 to take advantage of a lot of the great new features added into their release.

Unfortunately it looks like it will have to wait, after discussing with the Pixar team due to the re-write of Renderman for Maya (which is now all Python) there actually isn’t great support for third party developers and they’ve said that it should hopefully be resolved for Renderman 22.1.

There isn’t an ETA on the 22.1 release but we’re keeping in touch with Pixar to ensure it happens as soon as possible - our guess is that Yeti 3.1 will be the first release built with Renderman 22.